User Experience (UX) tools and techniques are used to hone in on your users’ needs and improve their digital experience with you and your company. Touching base with your users helps create successful websites and apps.
There are many tools and techniques that we can pull a quiver from to help you gain better insight into your users and how they use your product. UX projects are customized for your needs and project scope.
All UX testing comes with a full write-up and recommendations to help you turn insights into actionable improvements.
A user’s experience is all of the interactions a person has with your company or product, across media channels and devices, and the perceptions they develop from those interactions.
User Experience is a design approach that systematically researches, catalogs, tests, and measures users and their interactions to provide an easy-to-use experience.
There are many ways to start on user research, even if you are not sure who your users or customer are and where to find them. That’s where we come in.
A well defined project lets you execute efficiently… think on-time and under budget. We can be pulled into your website or application project to help discover and document requirements that can be passed on to other teams or agencies.
Any existing website, application, or platform can benefit from the insights of user testing. We have a variety of tools that get get you answers.
We can incorporate these practices in your project or perform a user experience review of your existing site.
Here are just a few of the services and tools in our quiver:
Get to know your users.
- Personas
- User Interviews
- Customer Journey Maps
Define your project for success.
- Site Maps
- Wireframes
- Task Flows
Get a well-informed plan.
- UX Evaluation Reports
- Accessibility Audits
- Website Audits (UX, SEO)
Proof of concept.
- User Testing
- Conversion Analysis
- A/B Testing
Stacy helped our team analyze our site, collect user feedback, and improve the customer flow/purchasing experience.
She was phenomenal to work with, bringing significant experience and sound decision making to the table.
I’d recommend other businesses and look forward to working with her again.
Stacy worked as information architect on several projects that I manged for Tenrec. Her attention to detail and follow up helped create solid documentation for our web application projects. Her analysis opened up areas of functional consideration that the client might not have otherwise approached.
Overall, she’s a great person to work with and her analysis and documentation skills are superior.
