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  • All
  • SEO
  • UX
  • Web Design
  • Web Development
  • Website Maintenance
  • Website Strategy
time for a strategic website redesign when your business has outgrown its website
Web DesignWebsite Strategy

Has Your Business Outgrown Its Website? 9 Signs It Is Time for a Strategic Redesign

Most businesses don’t wake up one morning and discover that their website is suddenly broken. The shift is usually quieter and slower. The company adds services, moves into more specialized ...
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website maintenance, website updates
Website Maintenance

Why Your Website Needs Ongoing Maintenance (Not Just a Great Launch)

You hired a web designer or developer, approved every page, and finally hit publish. Your website feels done. It isn’t. A website is less like a brochure you print once ...
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Why Your Website Isn’t Ranking on Google - Example of a business website and Google search results showing why a website isn’t ranking on Google
SEO

Why Your Website Isn’t Ranking on Google (And Why Competitors Are)

A common question I hear from business owners is: “My competitors rank higher on Google than my business. Why?” The first place I start is simple. What are you searching ...
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Ecommerce Shipping Setup best practices
Web DesignWeb Development

Ecommerce Shipping Setup: Flat Rate vs Weight Based vs Carrier Calculated

Shipping is the part of ecommerce that turns a fun idea into a real business decision. It is also one of the biggest reasons launches get delayed, because you cannot ...
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website update conflicts compatibility issues
Website Maintenance

Updates & Compatibility: The Work That Keeps Your Site Running

Every WordPress website is built from pieces made by different people. The core software comes from WordPress itself. The theme comes from one developer. Each plugin, the contact form, the ...
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Why businesses still need a website - you own it, optimize it, change it.
Web DesignWebsite Strategy

Why Businesses Still Need a Website

Your website is still your most powerful business tool. Learn why ownership, optimization, and flexibility matter more than ever for small businesses and clinics.
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Name, Address, Phone number (NAP) - The Foundation of Local Search
SEO

NAP in Local SEO: Why Name, Address, and Phone Number Matter

NAP: Why It’s Not Just Contact Info, But Your Local SEO Keystone Managing a business means juggling customer service, operations, marketing, and growth all at once. Yet many local business ...
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AI search and your business strategy
SEO

Should Your Website Show Up in AI Search Results? What Businesses Need to Know

AI search tools are changing how people find information online. Learn why you would optimize your website or protect your content based on your business' goals.
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When to Call in Website Support
Website Maintenance

When to Call in Website Support (And What It Actually Covers)

Maintenance plans handle the ongoing, predictable work: updates, backups, monitoring, and the technical care that needs to happen whether or not anything feels urgent. But website problems rarely check the ...
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Custom vs. Template: Picking the Right Design Approach
Web Design

Custom vs. Template: Picking the Right Design Approach

When you’re starting a new website, or rebuilding an outdated one, there’s a big decision to make early on: Do you build a custom site or use a pre-designed template? ...
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Why Responsive Design Is Essential For Your Businesses Website
Web Design

Why Responsive Design is Essential for Your Businesses Website

Imagine this: a potential customer hears about your business, pulls out their phone to look you up, and clicks on your website only to be met with a clunky, hard-to-navigate ...
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website backups
Website Maintenance

Website Backups & Disaster Recovery: Your Website’s Safety Net

Nobody thinks about their backup until the day they desperately need one. By then, it’s too late to wish you’d set it up differently. A backup is the simplest, cheapest ...
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website accessibility
Web Design

Embracing Website Accessibility: A Vital Component of Modern Web Design

In the ever-evolving landscape of web design, accessibility has emerged as a crucial necessity. Beyond being simply a best practice, the stakes have been raised – businesses now face the ...
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What to do About Negative Customer Reviews and your digital marketing
SEO

What to do About Negative Customer Reviews

Reviews and testimonials are critical to any business. Nowadays, potential customers increasingly rely on the experiences of others to inform their purchasing decisions. Displaying positive testimonials on your website and ...
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Scaling New Heights - SEO Success using SEO Strategy
SEO

Scaling New Heights: SEO Success for Smith Rock Climbing School

How an SEO overhaul increased site traffic by 355% and transformed user engagement. Pete approached us with a clear goal in mind: he wanted to shift attention toward Smith Rock ...
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user centric web design
UXWeb Design

User-Centric Design: Creating Websites People Love to Use

In an ever-evolving digital landscape, where millions of websites vie for attention, what makes some websites stand out while others fade into obscurity? The answer often lies in the art ...
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WordPress website security monitoring diagram showing checks for malware, suspicious file changes, login activity, website downtime, and other security risks.
Website Maintenance

Website Security Monitoring: What It Actually Catches

“Why would anyone want to hack my website? I’m just a small business.” It’s a reasonable thought, and it’s also the exact assumption that leaves small business sites exposed. Almost ...
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RFP - women working on a proposal
Website Strategy

How to Define What You Need – RFPs

Part of the web design process that we offer clients is an analysis stage, where we discuss your business, your users, and map out how your new website will meet ...
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Google Analyticsand UX
SEOUX

Looking at Google Analytics from a UX Approach

There are times when I do a deep-dive into Google Analytics to see what user behavior and patterns I can gleam from those stats. While you can definitely go down ...
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Examples of intrusive pop-up ads that make content less accessible
SEOUX

Google Is Cracking Down on Intrusive Pop-Ups

Google recently announced a change in their ranking rules for sites using pop-up ads on mobile devices. As of January 10, 2017 sites that use “intrusive” pop ups on mobile devices will ...
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Update your plugins to avoid security breech.
Web Development

The Panama Papers: Another Reason to Keep Your Site Updated

News has coverage of information exposed by the “Panama Papers Breach“, which resulted in a huge leak of millions of emails containing financially-sensitive information. Hit hardest were world leaders and powerful people ...
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user persona template from Xtensio
UX

User Personas

I talked about the foundation of UX – user personas – at our local tech coworking center BendTech for a meetup. This is a “book club” styled group, where a ...
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mobile explosion
SEO

Fine Tuning for Mobilegeddon

It was all the buzz this month, especially on April 21st, the day Google rolled out new rules prioritizing mobile-friendly sites. Buzz term = Mobilegeddon Tech articles by Search Engine Land ...
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Heartbleed virus
SEOWeb Design

The Heartbleed Bug and You

Like many of you, I have been following the news reports on the Heartbleed bug to understand what it is and how it effects me as well as my clients. ...
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responsive vs mobile 1st
Web Design

Content Decisions Before Going Mobile

With so many businesses moving their websites towards responsive design, mobile first approaches, mobile apps, etc. I think it important to take a step back and go through your content ...
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17 Things You Should Stop Doing to Your Websites
UXWeb Design

17 Things You Should Stop Doing to Your Websites

A recent Search Engine Journal article doled out some clear and down-to-earth advice in their 17 Things You Should Stop Doing to Your Websites. For many small businesses it  can ...
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why user experience (ux) matters
UX

Presentation: Why UX Matters

I recently gave an overview of User Experience, plus why and how it should be incorporated into your website project at a recent marketing meetup: The Good, the Bad & ...
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